3 AM. Critical system down. Business losing money every minute.

We answer. Not a ticket system. Not a recording. Us.

• System failures affecting operations
• Data loss requiring immediate recovery
• Ransomware attacks and security breaches
• Server/network outages impacting multiple users

If we can fix it over the phone in a few minutes, there's no charge. Even at 3 AM.

Some problems need hands on them. We show up.

Pittsburgh and 60 miles around it: Cranberry Township, Wexford, Washington PA, Moon Township, Robinson Township, North Hills.

• $100 travel + $100/hour
• 1-hour minimum, then half-hour increments
• No hidden fees—what we quote is what you pay
• Over 60 miles? We'll discuss travel costs upfront

Server setup. Network infrastructure. Hardware upgrades. Migrations. Printer nightmares. Whatever's too complex for remote.

We've been recovering "unrecoverable" data since the 90s. We've seen every type of loss.

• Failed drives—mechanical and SSD
• Ransomware recovery—with and without paying
• Deleted files—accidental and otherwise
• RAID failures—we've rebuilt them all

Security: virus removal, audits, network hardening, breach response. We've seen every attack pattern.

Honest assessment first. Before expensive recovery, we'll tell you straight whether we think we can get your files back. Sometimes the answer is "it's gone." We won't charge you to tell you that.

Printers are the worst. We know. Twenty years of enterprise printing experience, and we still hate them. But we can fix them.

• Network printer setup—when nothing will print
• Driver nightmares—the most common issue
• WiFi optimization—why is it so slow?
• VPN setup—remote work that actually works

We handle business-level setups, not consumer printer repair. If your home inkjet needs a cartridge, that's Office Depot. But if your office network printer won't let anyone print—that's us.